TechRepublic's Resource Library is the place to get free tech downloads in a variety of formats, including PDF versions of popular articles, "10 things" lists, sample chapters from technology books, "How do I..." problem-solving guides, cheat sheets for knocking out IT tasks, keyboard shortcuts, glossaries, career pointers and collections of tips and techniques that focus on critical topics.
Quality assurance engineers apply their technical expertise and skills to oversee the entire software development lifecycle, verify the quality of the product and assess the overall user experience against a checklist specified by the client. This hiring kit from TechRepublic Premium provides an adjustable framework your business can use to find the right person for ...
In this TechRepublic Premium guide, technicians can learn how to properly structure service tickets, gain appreciative customers and end users, and improve customer satisfaction (or CSAT) scores which will reward your efforts. From the guide: INTRODUCTION It’s tempting, in the heat of the typical support technician’s day, to enter minimal information in service tickets to ...
Recruiting a DevOps engineer with the right combination of technical expertise and experience will require a comprehensive screening process. This hiring kit from TechRepublic Premium includes a job description, sample interview questions and a basic want ad that you can customize for your business to find the best candidates. From the hiring kit: INTRODUCTION For ...
None of these tips from TechRepublic Premium require a paid Google Workspace account, so anyone should be able to make use of them. You do, of course, need to have a Google account. From the guide: HOW TO PASTE WITHOUT FORMATTING I use this tip all the time. When you copy and paste text into ...
Software development is a complex process that involves a specific series of steps (known as the development lifecycle) to transform a concept into a deliverable product. The steps involved with creating the finished product must be carefully adhered to yield the best results, reduce inefficiencies and maximize customer satisfaction. The purpose of this policy from ...
PURPOSE TechRepublic Premium presents 10 tips for the Firefox open-source browser. Even if you only follow some of these, you’ll find your browser experience to be much improved. From the article: 1. USE CAUTION WITH ADD-ONS AND THEMES This is one of the first tips I always offer. I’ve seen web browsers with so many ...
PURPOSE Do you go through a yearly ritual of cleaning out your inboxes because you’ve exceeded your allotted mailbox space, or you find rooting through that collection of missives to be so daunting that you’d rather just mass delete everything and start all over, only to have to go through the very same ritual in ...
PURPOSE Microsoft developed a scripting language called PowerShell to assist Windows administrators with repetitive or mundane tasks. (TechRepublic Premium’s first Windows administrator’s PowerShell script kit can be found here.) To introduce you to PowerShell — or to further your existing knowledge base — TechRepublic Premium has assembled these PowerShell commands and scripts for common workstation ...
PURPOSE Some of the most important tools in business are used for collaboration. Without these types of solutions, your staff would struggle to remain as productive as needed. TechRepublic Premium dug into some of the top collaboration tools on the market as a comparison to help you know which offers the tools you need and ...
Manage and Report Active Directory, Exchange and Microsoft 365 with ManageEngine ADManager Plus How ADManager Plus outperforms native AD tools? Parallel provisioning Create and manage objects in AD, Exchange, Microsoft 365, Google Workspace, and Skype for Business in one go from a single window. Workflow and automation Build a custom workflow structure that will help ...
Managing organization-wide Active Directory (AD) processes and workflows can get complex. ManageEngine ADManager Plus simplifies these processes and workflows and makes life easy for you! Meet all your AD, Exchange, Microsoft 365, and Microsoft Teams management and reporting needs from a unified, web-based console. Simplify numerous AD management activities that are cumbersome to perform with ...
Point-of-sale systems present a wholly different challenge compared to just deploying a new PC. While managed service providers must remember all the same and myriad details as with a PC when deploying a new POS workstation, there are a host of additional and often complex and sometimes sensitive elements that must be properly addressed with ...
This is the demonstration file to accompany the article, Excel tips: How to count list items by Susan Harkins.
This is the demonstration file to accompany the article, Excel chart: Handling zero values that you don’t want to chart by Susan Harkins.
This is the demonstration file to accompany the article, How to reference cells with the COUNTIF function in Excel by Susan Harkins.