Shadow IT Policy
Shadow IT is a concept whereby an organization’s employees use technology, services or systems without the knowledge of or approval from the IT department.
This policy from TechRepublic Premium provides guidelines for the appropriate use of shadow IT, explains the restrictions that will apply to it, and defines elements pertaining to employee and IT department responsibilities.
From the policy:
ALLOWABLE SCENARIOS
Shadow IT is permitted but only for non-mission-critical applications, services or processes. Examples of permitted shadow IT that can be implemented and run by users include development or personal productivity tools, blogging, time tracking or other elements that are not considered “production.”
In short, revenue-generating components, or those that would adversely affect the business, if failed or unavailable, must remain under the control of the IT department.
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